Job Summary: Work directly with our customers in a team environment with other Associates in order to deliver outstanding service and to drive sales. To provide general labor to internal and external customers primarily in Lawn and Garden.
Principle Duties and Responsibilities:
--- Provide world class customer service in a friendly, proactive manner.
---Sell, Sell, Sell. Whole solutions, cross sales, up sales.
---Acquire and maintain product knowledge on all lines carried in the department.
---Assist in the set up and care of the department merchandising and display areas.
---Receive, unpack and organize back stock of product and supplies, maintaining a neat and orderly work area and maintain these areas
---Offer customers expert advice by referring them to the appropriate resource.
---Follow through and troubleshoot customer concerns and complaints.
---Maintain housekeeping levels to ensure cleanliness and safety standards.
----Support other departments as needed. Assist in cross-merchandising efforts
----Correctly and efficiently use all systems that directly apply to Cashiering (registers, radios, phones, paging).
---Assist customers with their purchases. Provide outstanding customer service.
---Build positive team relationships.
---Be an open, honest, and direct communicator.
---Demonstrate ownership, accountability, and initiative.
---Assist with implementing and following through of timely physical inventories.
---Assist with scheduled inventories and other duties as assigned by the manager.
----Communicating actively and in a timely manner with all relevant personnel.
----Coordinating with other departments when needed.
----Assist with training of other members of the department.
---Monitoring appropriate records such as stock transfer records, sales reports, production records, holiday reports and special orders.
---Attending applicable meetings as requested to communicate relevant information, strategy and new ideas.
---Mailing information in a timely manner to customers.
---Schedule deliveries and coordinate with drivers.
---Assist with scheduled inventories and other duties as assigned by the manage
---Accurately complete all required records and other related paperwork Knowledge,
Skills, and Abilities:
---Provide accurate information regarding prices, specials, discounts, and other selling information
---Ability to quickly and creatively problem-solve while maintaining a calm and friendly disposition.
---Proven ability to operate a cash register and/or other transaction machinery.
---Proven customer service skills in a retail environment.
---Ability to count and secure cash, receipts, coupons, and other transaction artifacts.
---Quickly and creatively problem-solve while maintaining a calm and friendly
---Ability to handle a large number of customers every day.
---Training or experience with providing outstanding customer service to the public.
---Experience on a POS system preferred.
---Forklift experience preferred.
---Able to work inside with exposure to extremes of weather & temperature.
---Able to work standing, bending, moving, or lifting up to 100% of the day.
---Desire to live the brand, support the culture, & maintain a high level of energy & enthusiasm.
Policy: Comply with all company guidelines.
This job description is only a summary of typical functions and is not a complete list of possible job responsibilities, tasks, and duties. Other duties as assigned by a manager.
How to Apply:
Via Email: Send your cover letter and resume to email@example.com
In-Store: See our Employment Kiosk in the Reception Area near Home and Gift